Store Manager (m/w/d)
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy andpassion.
The Position
For our new outlet store in Wolfsburg, we are recruiting for a full-time Store Manager. This is a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets. You manage and coordinate the store’s daily operations, including the sales staff, and report your results to the Senior Retail Area Manager. You will work continuously on improving the service quality in the store and ensure that a store ambiance is achieved in line with the corporate identity
Sales and Customer Service
- Ensure the team is delivering excellent customer service.
- Ensure company standards are met for the shop floor, BOH, and Sales Associates according to brand standards and VM directives.
Operations
- Make sure the guidelines of Karl Lagerfeld are met within all operational aspects.
- Ensure that all stock is well-maintained and in good condition, and the store is fully replenished at all times.
Commercial
- Utilize company tools to diagnose opportunities, analyze, and summarize information, prepare reports and develop action plans to improve performance.
People Management
- Motivate the team and recognize potential and development opportunities and enhance the team’s knowledge accumulation using theHouse of Karl Manual and additional Learning and Development resources.
Your profile
- Minimum of 4 years of progressively responsible Retail experience, with a minimum of 2 years of management experience
- Extensive experience and ability to lead the delivery of a high level of customer service
- Retail operations, budgeting, planning, customer service, leadership, and sales experience required
- You are strong in building and maintaining relationships and you also like to work with different departments, you think ahead and bring structure
- Communicate honestly, openly, and constructively
- Contribute to an inclusive culture of diverse styles and talents, working toward a clear purpose.
- You like working with international clients and team members.
- Language: Fluent in English & German, both verbally and in writing
E-Mail: career@karllagerfeld.com
Link: https://jobs.eu.lever.co/karllagerfeld/809946fc-47c1-4945-bbd0-421784866e26